Websites are an essential component of any business’s operations in today’s digital age. Businesses rely heavily on their websites to reach and communicate with customers. Any issues with a website can result in significant losses for a company.
This is where website monitoring comes in. It is the process of tracking and testing a website’s performance, status, and activity to ensure it is running smoothly and efficiently.
Let’s have a glance at its meaning and why website monitoring is essential for business continuity planning!
What is website monitoring?
Website monitoring is the process of monitoring and testing the availability, performance, and functionality of a website.
It involves regularly checking a website to ensure it is accessible and functioning as expected and detecting any issues that may arise, such as slow loading times, errors, or downtime.
Website monitoring is important for ensuring a positive user experience and minimizing any negative impact on a business or organization’s reputation, revenue, or customer satisfaction.
As per the findings of a study conducted in 2022, more than 60% of outages incur costs exceeding $100,000, which is higher compared to 39% in 2019. The study also revealed that about 15% of outages cost over $1 million, showing an increase from 11% in 2019.
Here are some general advantages of website monitoring:
- Website monitoring enables businesses to detect and address issues before they become major problems, helping prevent significant losses.
- It helps businesses maintain a positive reputation with their customers by ensuring that their website is available and functioning correctly.
- Website monitoring provides businesses with insights into website traffic patterns and user behavior, enabling them to make data-driven decisions and improvements to their website.
What is BCP (Business continuity plan)?
Business continuity planning (BCP) is the process of creating a plan to ensure that critical business functions can continue to operate in the event of a disruption or disaster.
BCP is designed to identify potential risks and threats to a business, assess the impact of those risks, and develop strategies to minimize the impact and recover quickly in the event of an incident. The goal of BCP is to maintain business operations and minimize the financial, reputational, and operational impacts of an interruption.
According to the US Department of Home Security, here is a good template for establishing a BCP.
What does a business continuity plan typically include?
A business continuity plan typically includes the following components:
Business impact analysis (BIA):
The BIA identifies critical business functions and the potential impact of disruptions to those functions.
The risk assessment identifies potential risks and threats to the business, such as natural disasters, cyberattacks, or supply chain disruptions.
The response procedures outline the steps to take in the event of a disruption, such as activating emergency procedures, notifying key stakeholders, and implementing backup systems.
The recovery strategies identify the steps necessary to restore critical business functions and minimize the impact of the disruption.
The communication plan outlines how stakeholders will be informed of the disruption and its impact, and how ongoing communication will be maintained.
Training and testing:
Training and testing ensure that staff are prepared to respond to disruption and that the plan remains effective and up-to-date.
Maintenance and review:
Maintenance and review ensure that the plan remains relevant and effective as the business environment changes and that it is regularly tested and updated to reflect new risks and threats.
Website monitoring for business continuity planning
Here are some of the benefits of website monitoring for business continuity planning:
IP address monitoring
helps businesses identify any suspicious activity on their website, such as a hacker attempting to access it. Additionally, it can help identify any issues with the website’s hosting provider.
Website performance monitoring
enables businesses to identify any issues that may be causing slow loading times or other performance issues. This information can be used to make improvements to the website’s infrastructure or design, which can ultimately lead to a better user experience.
Website status monitoring
involves tracking a website’s availability, uptime, and downtime. By monitoring a website’s status, businesses can identify any issues that may be causing downtime, such as server issues or network outages.
Real-time website monitoring
allows businesses to identify and address any issues as they arise, ensuring that the website remains available and functioning correctly.
SSL certificate monitoring
ensures that the website remains secure and compliant with industry standards. It identifies any issues with SSL certificates, such as expiration or revocation.
Monitor Website Performance for BCP with Awakish!
Awakish offers a plethora of benefits for SME, looking to scale theur business to newer heights! We are your ultimate website monitoring partner.
Here are some of the benefits for your business when you work with us:
Improved website uptime:
Awakish provides 24/7 website monitoring to detect and alert businesses of any website downtime or performance issues, allowing them to take quick action to resolve the issue and minimize downtime.
Proactive issue detection:
Awakish’s monitoring system can detect potential issues before they become critical problems, allowing businesses to take proactive steps to prevent any downtime or performance issues.
Awakish offers detailed reporting, including uptime and response time reports, to help businesses identify performance trends and areas for improvement.
User experience monitoring:
Awakish monitors website performance from a user’s perspective, enabling businesses to identify any issues that may impact the user experience, such as slow page load times or broken links.
Awakish offers security monitoring, including SSL certificate monitoring and malware detection, to help businesses protect their website and customer data.
Monitor IP address activity, and track SSL certificate expiry along with staying on top of downtime, ports and JSON monitoring for endpoints. Get in touch to know more!